Caldera Paradise Series User Manual download pdf (Page 19)

SPA WATER TROUBLESHOOTING

Page 17

Cloudy Water • Inadequate filtration/dirty filter. • Clean filter with a filter cleaner or degreaser.

• Excessive oils/organic matter. • Shock the spa with “RENEW”.

• Improper sanitation. • Increase sanitizer to recommended level.

• High pH and/or high alkalinity. • Adjust pH; add “SPA DOWN”.

• Suspended particles/organic matter. • Use clarifier.

• Overused or old water. • Drain the spa, clean and refill.

• Ozone malfunction. • Contact your Caldera dealer.

Water Odor • Excessive organics/too many chloramines/ • Shock the spa with “RENEW”.

bromamines - insufficient free available chlorine.

• Improper sanitation. • Increase sanitizer level to recommended level.

• Low pH. • Raise pH with “SPA UP”.

Chlorine Odor • Too many chloramines-insufficient free available chlorine. • Shock the spa with “RENEW”.

• Low pH. • Adjust pH; raise pH with “SPA UP”.

Musty Odor • Bacterial or algae growth. • Shock the spa . If problem is visible,

draining and cleaning may be required.

Foaming • Buildup of body oils, lotion and chemicals • Add defoamer or drain and refill.

resulting in soap or detergent.

• Overused or old water. • Drain and refill.

• Excessive organics. • Shock with “RENEW”.

Organic Buildup/Scum • Body oils and dirt. • Wipe off scum with a clean rag. Depending on

Ring Around The Tub severity - drain spa, use a spa surface and tile

cleaner to remove the scum, refill spa and

adjust water.

• Inadequate filtration. • Clean filter with a filter cleaner or degreaser.

Algae • High pH. • Shock with “RENEW”; adjust pH.

• Low free chlorine/bromine. • Shock with “RENEW”; maintain sanitizer at

recommended level.

Eye Irritation • Low pH. • Raise pH with “SPA UP”.

• Insufficient free available chlorine/bromine. • Shock with “RENEW”.

Skin Irritation/Rash • Unsanitary/polluted water. • Maintain recommended sanitizer residual at

all times; super-chlorinate.

• Chlorine/bromine level too high (above 5 ppm FAC). • Allow chlorine/bromine level to drop below

5ppm before using spa.

Stains • pH or total alkalinity too low. • Adjust pH and total alkalinity; use sequestering

agent; drain and clean with appropriate product.

• High iron or copper in water source. • Use sequestering agent for metals; adjust water.

Scale • Too much calcium dissolved in water-pH. • Adjust total alkalinity and pH levels by adding

the appropriate sodium bisulfate product; with

concentrated scale deposits - drain the spa,

scrub the scale off, refill the spa and balance the

water.

SYMPTOM PROBABLE CAUSE SOLUTIONS

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Caldera Paradise Series User Manual Page 19

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